Privacy Policy
Last reviewed: July 2026
1. Introduction
Thai Freeze Dry Co., Ltd. (“we,” “us,” or “our”) operates thaifreezedry.com as a B2B platform for ingredient sourcing and manufacturing partnerships. This policy explains how we collect, use, disclose, and safeguard your business information.
2. Information We Collect
When you submit a quotation, contact, or commercial inquiry, we may collect your name, company, email, phone, country, company type, product interests, project requirements, preferred language, communication preferences, and website usage data.
3. How We Use Your Information
We use this information to respond to B2B inquiries, provide quotations and available product documents, follow up on commercial inquiries and commercial discussions, improve our website and communication, and comply with legal and regulatory obligations.
4. Form Processing and Data Sharing
Inquiry forms are processed through our secure inquiry service for authorized Thai Freeze Dry personnel to review. We do not sell personal or business information. Information may be shared with logistics, quality, manufacturing or professional advisers only where needed to review or fulfil your request.
5. Data Retention
Inquiry information is retained only for as long as reasonably needed for the B2B discussion, project records and applicable legal obligations. You may ask what information is held or request deletion by contacting us. A request may be retained where a legal obligation requires it.
6. Cookies
The website uses essential cookies for navigation and session management and may use analytics to understand traffic. You can disable cookies in your browser settings.
7. Security
We use reasonable security measures including HTTPS, secure form submission, and access controls. No electronic transmission method is completely secure.
8. Your Rights
Under Thailand’s Personal Data Protection Act and applicable regulations, you may request access, correction, deletion, or restriction of your personal data by contacting info@thaifreezedry.com.
9. Contact
Privacy requests: Thai Freeze Dry Co., Ltd. · info@thaifreezedry.com · thaifreezedry.com